Meet Our Front Office Team
Susan Kamau (Sue)
CUSTOMER RELATIONS MANAGER
Sue holds a certificate in secretarial studies and a Diploma in Business Management from The Kenya Institute of Management (KIM), dedicating 13 years to patient care. With her infectious smile and warm personality, she ensures every visit is comfortable.
As a patient advocate, she resolves concerns diligently and implements best practices in clinic operations. Sue’s dedication to exceptional service shines through in her interactions with each patient, creating a welcoming environment. Outside of work, she enjoys family time, nature walks, and travel.
Jeff Ngugi
SYSTEM SUPPORT SPECIALIST
With his skills in cyber security, he is responsible for analyzing, improving, implementing, and executing security controls proactively, to prevent any external threats.
Outside of work, Jeff is an avid explorer with a passion for traveling. He also enjoys listening to music, finding inspiration and relaxation through his favorite tunes. Jeff’s blend of technical skills and personal interests enriches both his professional and personal life.